In accordance with local laws, pet licences are mandatory in the City of Brooks. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Brooks to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
We securely process payment online and accept all major credit and debit cards as forms of payment.
This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
I've never licensed a pet with the City of Brooks before
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Brooks City Hall:
201 1 Ave W, Brooks, AB T1R 1B7
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
If you're having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet licence over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday to Saturday (excluding holidays) between 7:00 am and 7:00 pm MST and Sunday between 9:00 am and 5:00 pm MST
Pet licences are required for all dogs and cats living in the City of Brooks. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Dog Licence | 1 Year |
|---|---|
| Altered Dog | $20.00 |
| Unaltered Dog | $60.00 |
| Dog Licence | 1 Year |
|---|---|
| Altered Dog | $20.00 |
| Unaltered Dog | $60.00 |
| Cat Licence | 1 Year |
|---|---|
| Altered Cat | $10.00 |
| Unaltered Cat | $15.00 |
| Cat Licence | 1 Year |
|---|---|
| Altered Cat | $10.00 |
| Unaltered Cat | $15.00 |
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street (e.g., type St instead of Street.) You may contact DocuPet Customer Care directly if you believe you reside within the licensing jurisdiction but your address is not being accepted by the system.
You may license in-person at Brooks City Hall located at 201 1 Ave W, Brooks, AB T1R 1B7.
No refunds are provided on licences purchased regardless of circumstances.
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
There are no senior rates to license your pet.
No, service animals are subject to the standard licence fee.
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
As your community requires proof of sterilization for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been uploaded, you will be eligible to receive the new discounted rate. Otherwise, you can visit Brooks City Hall in-person and show proof of spay/neuter there to have your account updated.
For all online orders a processing fee is applied on licence purchases at a rate of 2.9% plus $0.30 per transaction.
Until we receive proof of sterilization, the system defaults to the unaltered licence fee. Once you upload the required documentation, your pet’s sterilization status will be updated and the correct fee will be applied.
Visit this page for licensing options and fees.
Please visit Brooks City Hall in-person if you are qualifying for this rate for the first time. They are located at 201 1 Ave W, Brooks, AB T1R 1B7. Once the team there verifies your designation you will be able to renew online in future years.
Please visit Brooks City Hall in-person located at 201 1 Ave W, Brooks, AB T1R 1B7, and they will be able to assist you.
No, each pet will only receive one free tag with their first licence via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the licence order process or in our store.
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
Visit this page for information on licensing ordinances/bylaws.
Please get in touch with a Brooks Municipal Enforcement Officer at (403) 362-2331.
All dogs and cats must be licensed within 14 days of moving into the City of Brooks.
No, there are no restricted breeds.
A maximum of three dogs and four cats are permitted per dwelling. To license animals in excess of this limit, you must visit Brooks City Hall in-person and obtain a Fancier’s Permit.
The following species are required to be licensed: Dogs and Cats.
All dogs and cats over the age of 3 months are required to be licenced.
Spay/Neuter documentation is required to be provided the first time you license your spayed/neutered pet. Proof of spay/neuter is required to receive the discounted rate. Documentation requirements help to ensure that pet information is accurate which is critical for identification reasons.
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
Visit our DocuPet Help Desk for more information.